Frequently Asked Questions

What time is check-in / check-out?
Check-in is from 14:00. If you wish to arrive earlier, please contact us. Check-out is until 11 am. Both only on Sundays.

Is there a minium age for joining our coachings?

YES. Due to safety reasons we require a minimum age of 16 years

Is there already something happening  on the arrival Sunday?
Yes! Depending on the arrival time of the guests, we start at 4pm/5pm with the introduction of your head coach, followed by our welcome dinner (traditional Sasak buffet) at 6pm. After dinner we load the car for the next day.

Is there anything happening on the departure Sunday?
No! You can finally sleep in, enjoy your breakfast and hang out until departure.

It says here that you should bring your own board (intermediate/advanced)… Can I come without a board?
Of course you can. Generally it’s better to use your own baby as you learn so many new moves. Getting used to another board makes it a bit more difficult. We have a small selection of boards here (no new ones though). The daily rental is IDR 80,000. Or you can rent a board from one of the shops in town.

Are fees and taxes included in the total price?
Yes, all fees and taxes are included in the total price.

How do I know that my reservation is confirmed?
You’ll receive a confirmation email once you have agreed to our offer.

I’ve completed my booking but haven’t received a confirmation email, what should I do?
It’s possible that the confirmation email ended up in your ‘spam folder’. Please check if it’s there. Otherwise, please contact us via our email [email protected] or call us on 0062 81916040533.

How can I cancel my booking?
Please email us at [email protected]

Reception opening hours?
Our Front Office Manager is personally available from 08:00 to 12:00 and from 16:00 to 20:00. Between these times you can always reach him/her at WA.

Is breakfast always available?
Yes! You have breakfast either before surfing or after your first session. We adjust daily to the surfing schedule. If you surf before 7am, you’ll get a healthy snack box.

What do you have for dinner?
On Sundays we have our traditional local buffet. This includes lots of vegetables, chicken in different variations, fish, fried corn and rice. During the week, our chef Edi cooks western dishes to Indonesian food. Of course, we can cater for vegetarians, vegans and other dietary needs.

How does payment work?
We require 100% payment in advance. We don’t like to do this, but unfortunately we have had some bad experiences in the past. After you receive the invoice, we ask you to transfer the amount within 5 days to secure your place.
We offer Wise (IDR only) or a normal bank transfer in IDR. We recommend Wise as it’s easy, fast and low in fees.

Do I have time to work between courses?
Sometimes yes, sometimes no. It all depends on the tides and the weather. After your surf course, you have a detailed theory and photo analysis every day, which can last until the start of the second course. If you still have to work, the evening is your only chance 😉

What kind of food do you have?
Our daily menu is meant to be as balanced as possible. You’ll enjoy a breakfast buffet with sweet spreads, fresh bread/toast, toasted cereal or oatmeal, a choice of ham, avocado/tomato and sliced cucumber. Fresh from our kitchen, you can choose all kinds of egg dishes, smoothie bowl, muesli, overnight oats and of course Mie/Nasi Goreng. For dinner, we offer a variety of international or Indonesian dishes, with many vegan/vegetarian options.

How do I know my surfing level?
If you aren’t sure which level (Low Intermediate, Intermediate, Advanced) you belong to, please read our level description. If you’re still unsure, don’t hesitate to contact us and we’ll help you find the perfect week for you

Can I attend the surf camp alone?
Yes, of course. We have many solo surfers with us. You can have the bungalow all to yourself and mingle with your fellow surfers who are also taking part in the coaching.

Can I share a bungalow even if I’m travelling alone?
Yes! If we get another request to share with a fellow surfer. We have a bungalow with two beds. Please indicate if you prefer female or male company when booking. We’ll do our best to accommodate you both together.

What is required to pack for the surf camp?
In your confirmation email you’ll find an attachment with everything you need to pack.

Should I bring my equipment to the surf camp?
Yes! You should learn with your board and improve your skills if you have one. We’ll make sure your equipment is suitable for your ability, weight and size. If we find that you aren’t progressing with your equipment, we can provide you with boards from 6.4 to 7.6 feet.

Is your training also aimed at longboarders?
Our low intermediate is suitable for longboarders. But we don’t teach longboard technique.

How do I get to and from camp?
Included in your package is an airport transfer. Once we have received your flight details, we’ll arrange pick-up for you. If you come by slow ferry or speedboat from Bali, we charge IDR 250,000 for the pick-up and return.
If you want to be picked up from another location in Lombok, we’ll inform you in advance about the additional costs.

Do I need to be able to drive a motorbike?
Yes and no. Normally the week is so packed that you’ll hardly have time to go anywhere. But if you must, you can either hire a motorbike for the day or, if you can’t ride a motorbike, one of our lovely staff can drive you there or you can hire a car.

You don’t need much to travel in Indonesia, but here are a few recommendations on what to bring for surfing.

• A good, waterproof sunscreen (can also be bought in Lombok, but is very expensive).
• A pair of leggings for surfing if you’re fair-skinned, to protect the back of your legs! Take your own rashguard. Also in the month of July, August, September the water cools down. If you freeze fast, bring a 1-2 mm Neo with you
• If you have problems with your ears, take ear drops (e.g. “diver’s ear drops” for prevention) and / or plugs to avoid ear infections; all ear drops you get here contain antibiotics.
• A USB stick so we can transfer your surf photos directly to it!
• A refillable water bottle that you can always fill up for free at Drop In. We no longer sell plastic water bottles at Drop In! However, we do sell handy refillable water bottles from Trash Hero with proceeds going directly to our village for girls.
• Toiletries are very expensive and hard to come by in Kuta, so bring them from home.
• A waterproof bag would also be great. You’ll be travelling a lot by boat.